Bell Business Solutions
Bell Total Connect: Desktop Application for End Users
- Sending instant messages
Instant messaging is launched by double-clicking a name in the contact list or by selecting a contact and clicking the Chat icon.…
- About availability and presence status
The desktop app automatically detects and displays a user’s availability status as one of up to seven states: online, away, busy, offline, in-call, in a meeting (if Outlook integration is enabled), or…
- Accessing your voicemail
You can access your voicemail by selecting the Communication History tab and using the Voicemail notification bar to dial.…
- How to start an audio conferencing call
Open up the ‘My Room’ option in the Desktop app or Mobile app.…
- Configuring your call settings
This is the Call Settings menu. From here, you can configure the following Bell Total Connect features:…
- Navigating the main screen of the desktop app
This is the main screen you will see when using the Bell Total Connect desktop app.…
- Using the Communication History tab
This is the Communication History tab. It allows you to view your:…
- Initiating up to a six-way call
The desktop app allows you to initiate an audio conference with up to six participants. There are multiple ways to initiate a six-way conference:…
- How to send out an online collaboration link
You can send an online collaboration invitation link via email or copy it into your calendar invite so users can join. Users who don’t have Bell Total Connect service can also join.…
- How non-Bell Total Connect users can join your Online Collaboration room
Non-Bell Total Connect users can join your Online Collaboration session. You will need to send them a Guest link from the Desktop App.…