Bell Business Solutions
Bell Total Connect: Desktop Application for End Users
- Using Skype for Business with Bell Total Connect
Skype for Business users can integrate their Skype for Business application with Bell Total Connect. This allows users to continue using Skype for Business as usual, with the added benefit of seamless…
- How to start an audio conferencing call
Open up the ‘My Room’ option in the Desktop app or Mobile app.…
- Navigating the main screen of the desktop app
This is the main screen you will see when using the Bell Total Connect desktop app.…
- How to send out an online collaboration link
You can send an online collaboration invitation link via email or copy it into your calendar invite so users can join. Users who don’t have Bell Total Connect service can also join.…
- How to manage an active conference call
The audio conferencing bridge owner can manage various options during an active call using the Desktop app or by using DTMF codes on via their desk phone.…
- How non-Bell Total Connect users can join your Online Collaboration room
Non-Bell Total Connect users can join your Online Collaboration session. You will need to send them a Guest link from the Desktop App.…
- About availability and presence status
The desktop app automatically detects and displays a user’s availability status as one of up to seven states: online, away, busy, offline, in-call, in a meeting (if Outlook integration is enabled), or…
- How to configure My Room for group calls using a Bell conference bridge
From the My Room Preferences window, enter the local or toll-free number in the Dial-in number field.…
- About My Room and audio conferencing
My Room is a group chat room that allows participants to share files and quickly open an audio bridge to host a conference call.…
- About online collaboration
Online Collaboration gives users the ability to initiate an audio conferencing call and/or screen sharing for up to 25 participants via their Desktop app. This feature is only available on the Collab…