Bell Business Solutions
Bell Total Connect: Desktop Application for End Users
- About availability and presence status
The desktop app automatically detects and displays a user’s availability status as one of up to seven states: online, away, busy, offline, in-call, in a meeting (if Outlook integration is enabled), or…
- Configuring your call settings
This is the Call Settings menu. From here, you can configure the following Bell Total Connect features:…
- Accessing your voicemail
You can access your voicemail by selecting the Communication History tab and using the Voicemail notification bar to dial.…
- Navigating the main screen of the desktop app
This is the main screen you will see when using the Bell Total Connect desktop app.…
- Sending instant messages
Instant messaging is launched by double-clicking a name in the contact list or by selecting a contact and clicking the Chat icon.…
- How to manage an active conference call
The audio conferencing bridge owner can manage various options during an active call using the Desktop app or by using DTMF codes on via their desk phone.…
- Managing your preferences
This is the Preferences menu. It has several tabs, each with different settings you can modify:…
- How to start an audio conferencing call
Open up the ‘My Room’ option in the Desktop app or Mobile app.…
- Using Skype for Business with Bell Total Connect
Skype for Business users can integrate their Skype for Business application with Bell Total Connect. This allows users to continue using Skype for Business as usual, with the added benefit of seamless…
- Headset support
You can answer, hang-up, mute and un-mute calls using a compatible headset.…