Click on each section below to see the associated image. You can also click the image or use the arrow keys to continue down the list.

  • This is the main screen you will see when using the Bell Total Connect desktop app.
  • The menu bar will give you various options, and changes dynamically depending on the action you are performing.
  • File: This menu gives you options to view details about the app (such as the version number), update your emergency address, edit your preferences, and sign out or exit the app.
  • Edit: This menu gives you options to edit text (e.g., when typing in the Search and Dial field or an instant messaging window).
  • Contacts: This menu gives you options to create a new contact or group, search for new contacts, sort your contact list, and manage or initiate communications with selected contacts.
  • Calls: This menu can be used to manage some active call settings and features, such as volume control and transferring a call from your desk phone or mobile device to the app.
  • Conversations: This menu gives you options to access My Room and active instant message conversations.
  • Window: This menu gives you options to change certain application settings, change your profile photo, access your call and chat history, and access the dial-pad and side-car attendant (if applicable).
  • The icons in the left panel will open the following menus: My Presence Info, Contacts, My Room, Communication History, Dialpad and Call Settings.
  • My Presence Info: Click on your availability flag to see your avatar, change your availability, and edit your status message.
    • You can also right click on your availability flag to change your availability, and change or clear your profile photo. If you are using a Mac, a two-finger click on your trackpad brings up these options.
  • Contacts: Click this icon to view your personal contacts. This is the app’s default view.
  • My Room: Click this icon to open your My Room communication window.
  • Communication History: Click this icon to see your call and message history and check if you have voicemails.
  • Dialpad: Click this icon to open the dial-pad.
  • Call Settings: Click this icon to quickly configure your Do Not Disturb, Call Forward, Remote Office and Simultaneous Ring features, or to access more settings.
  • Use the search box to dial a number or search for a contact from the corporate directory or your local Outlook directory.
  • The Communication bar shows the communication options available for a selected contact: Chat, Audio Call, Call from Phone, or Video Call.
  • The Add contact button allows you to add new contacts, audio conference bridges or group names to help manage your contact list.
  • This section appears when you have an active communication (such as an audio call or a chat session) and gives you control over features such as mute, hold, end call, and more.
  • This panel displays all of the contacts you have added to your contact list, either alphabetically or in user-created groups.