Bell Business Solutions
About this Guide
This interactive guide introduces you to the PC Phone, providing useful navigation tips and instructions on using the many features of this application.
Bell Aliant Unified Communications: PC Phone
- How to download, install and configure the PC Phone client
To get started, go to www.bellaliant.net/business to download and install the software. Note: Installation of the PC Phone client may require administrative user privileges.…
- Managing your preferences
Click More .…
- How to add a contact to your Friends list
The personal address book helps you manage, track and access information about all of your key contacts.…
- How to use Call Grabber
The Call Grabber feature allows you to grab an active call from one device to another without interruption.…
- Troubleshooting PC Phone performance
Please keep the following points in mind in order to optimize the performance of your PC Phone client or address common issues: Before using the PC Phone client, you must be logged in to your corpor…
- First time logging into the PC Phone client
Before using the PC Phone for the first time you need to know your username and password, which are the same as those you use to log in to Personal Agent.…
- Accessing Personal Agent
You can access the Personal Agent through the PC Phone applicationʼs main window. If prompted to log in, use your Unified Communications username and password.…
- How to access your personal conference bridge
The personal conference bridge allows you to host conference calls quickly without having to merge calls individually.…
- Navigating the PC Phone client
Use the main window to view, configure and manage calls.…
- PC Phone client system requirements
The following configuration allows for medium bandwidth video, and simultaneous voice and sharing sessions: 2.0 GHz (or higher) dual core processor Windows 7, Windows 8.1 or Windows 10 Broadband I…