Bell Business Solutions
About this Guide
This interactive guide introduces you to the PC Phone, providing useful navigation tips and instructions on using the many features of this application.
Bell Aliant Unified Communications: PC Phone
- How to access your voicemail
If voicemail is enabled on your system, you must configure it. Use voicemail to listen or respond to voicemail messages, or delete them.…
- How to download, install and configure the PC Phone client
To get started, go to www.bellaliant.net/business to download and install the software. Note: Installation of the PC Phone client may require administrative user privileges.…
- How to use Call Grabber
The Call Grabber feature allows you to grab an active call from one device to another without interruption.…
- How to conference a call (ad-hoc)
While in an active voice conversation, click More .…
- First time logging into the PC Phone client
Before using the PC Phone for the first time you need to know your username and password, which are the same as those you use to log in to Personal Agent.…
- Troubleshooting PC Phone performance
Please keep the following points in mind in order to optimize the performance of your PC Phone client or address common issues: Before using the PC Phone client, you must be logged in to your corpor…
- How to access your personal conference bridge
The personal conference bridge allows you to host conference calls quickly without having to merge calls individually.…
- Managing your preferences
Click More .…
- How to search for a contact in the directory
You can search for other Bell Aliant UC users within your company’s domain and add them to your Friends list. Note: An optional feature allows a company to integrate with their corporate Active Direc…
- Navigating the PC Phone client
Use the main window to view, configure and manage calls.…