Browse the popular topics below

  • How to access your voicemail

    If voicemail is enabled on your system, you must configure it. Use voicemail to listen or respond to voicemail messages, or delete them.…

  • Viewing your call history

    PC Phone keeps a record of all the dialled, received and missed calls. The Call History button at the bottom of the window indicates the number of missed calls.…

  • How to use Call Grabber

    The Call Grabber feature allows you to grab an active call from one device to another without interruption.…

  • How to search for a contact in the directory

    You can search for other Bell Aliant UC users within your company’s domain and add them to your Friends list. Note: An optional feature allows a company to integrate with their corporate Active Direc…

  • How to make a call while on a call

    With PC Phone, you can make another call by clicking the Phone, Contacts or Call History icons from the client.…

  • How to download, install and configure the PC Phone client

    To get started, go to www.bellaliant.net/business to download and install the software. Note: Installation of the PC Phone client may require administrative user privileges.…

  • Troubleshooting PC Phone performance

    Please keep the following points in mind in order to optimize the performance of your PC Phone client or address common issues: Before using the PC Phone client, you must be logged in to your corpor…

  • How to make a call

    Use the keyboard, the dial pad or the contact list to make a call.…

  • How to import contacts from a csv file

    Import contacts from a .csv file to your contacts list in the PC Phone app.…

  • First time logging into the PC Phone client

    Before using the PC Phone for the first time you need to know your username and password, which are the same as those you use to log in to Personal Agent.…