Bell Business Solutions
About this Guide
This interactive guide introduces you to the PC Phone, providing useful navigation tips and instructions on using the many features of this application.
Bell Aliant Unified Communications: PC Phone
- How to download, install and configure the PC Phone client
To get started, go to www.bellaliant.net/business to download and install the software. Note: Installation of the PC Phone client may require administrative user privileges.…
- How to add a contact to your Friends list
The personal address book helps you manage, track and access information about all of your key contacts.…
- Managing your preferences
Click More .…
- How to use Call Grabber
The Call Grabber feature allows you to grab an active call from one device to another without interruption.…
- First time logging into the PC Phone client
Before using the PC Phone for the first time you need to know your username and password, which are the same as those you use to log in to Personal Agent.…
- Accessing Personal Agent
You can access the Personal Agent through the PC Phone applicationʼs main window. If prompted to log in, use your Unified Communications username and password.…
- Navigating the PC Phone client
Use the main window to view, configure and manage calls.…
- How to place a call from Outlook
Start Microsoft Outlook .…
- How to transfer a call
You can transfer a call to another person either announced or unannounced.…
- How to update a contact in your Friends list
Click Contacts .…