Bell Business Solutions
About this Guide
This interactive guide introduces you to the PC Phone, providing useful navigation tips and instructions on using the many features of this application.
Bell Aliant Unified Communications: PC Phone
- How to access your voicemail
If voicemail is enabled on your system, you must configure it. Use voicemail to listen or respond to voicemail messages, or delete them.…
- How to import contacts from a csv file
Import contacts from a .csv file to your contacts list in the PC Phone app.…
- How to transfer a call
You can transfer a call to another person either announced or unannounced.…
- Viewing your call history
PC Phone keeps a record of all the dialled, received and missed calls. The Call History button at the bottom of the window indicates the number of missed calls.…
- How to use Call Grabber
The Call Grabber feature allows you to grab an active call from one device to another without interruption.…
- How to download, install and configure the PC Phone client
To get started, go to www.bellaliant.net/business to download and install the software. Note: Installation of the PC Phone client may require administrative user privileges.…
- How to create a contact group
PC Phone allows you to organize your friends into groups. For example, you can group contacts for a major project into one category, personal contacts in another, and administrative contacts in yet an…
- How to search for a contact in the directory
You can search for other Bell Aliant UC users within your company’s domain and add them to your Friends list. Note: An optional feature allows a company to integrate with their corporate Active Direc…
- Navigating the PC Phone client
Use the main window to view, configure and manage calls.…
- How to conference a call (ad-hoc)
While in an active voice conversation, click More .…