Browse the popular topics below

  • Managing audio conference room settings

    Company administrators can manage certain audio conferencing room settings for individuals and group users.…

  • About online collaboration

    Online Collaboration gives users the ability to initiate an audio conferencing call and/or screen sharing for up to 25 participants via their desktop app. This feature is only available on the Collabo…

  • How to download and install the desktop app

    Log in to the Bell Total Connect Web Portal at www.bell.ca/totalconnectportal .…

  • How to manage Desktop app user settings

    The Bell Total Connect desktop app includes a range of voice, video, instant messaging and presence features that allow users to make and receive business calls from anywhere with Internet access. Adm…

  • Uploading a custom audio conference room welcome greeting

    Enterprise administrators can upload custom welcome greetings (e.g., Welcome to ABC’s Audio Conferencing Service) to the conference bridges. Most common audio formats are supported such as wav, wma…

  • How to integrate your LDAP directory for Desktop app users

    Administrators can enable integration with their company’s Lightweight Directory Access Protocol (LDAP) directory to allow users to search for any contact in their company directory from their Bell To…

  • Managing the outgoing calling plan for your audio conferencing bridges

    Enterprise administrators can configure the outgoing calling plan for all of your audio conferencing bridges. Outgoing calls from the audio conferencing bridges are made when participants choose the…

  • Headset support

    You can answer, hang-up, mute and un-mute calls using a compatible headset.…

  • About the Bell Total Connect Desktop App

    The Bell Total Connect Desktop app delivers unified communications capabilities – voice, video, instant messaging, and presence – to desktop computers, laptops, and desk-based phones. From any locatio…

  • Desktop app system requirements

    Any of the following operating systems can support the desktop app: Mac OS 10.8 (Mountain Lion) Mac OS 10.9 (Mavericks) Mac OS 10.10 (yosemite) Windows 7 Windows 8/8.1 Windows 10 (classic view…