Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • After logging in as either an Enterprise or a Group Administrator:
  • 1. Click Users.
  • 2. Perform a search for the user you want to modify.
    To refine your search, click the + or buttons to add or remove criteria fields as needed, or leave the search field blank to see all users.
  • 3.

    Click on the user.

  • 4.

    Click on Three-Way or Six-Way Calling under Call management.

  • 5. Select Use default group settings or select either Six-Way Calling or Three-Way Calling to configure the feature for this user.
  • 6. If you want to apply the change immediately, ask the end user to restart their phone. If not, the change will be applied overnight.
    For users with Polycom phones who have a custom template, you will have to re-apply the phone configuration in Device manager first to properly enable the feature.