Browse the popular topics below

  • Accessing your voicemail

    You can access your Bell voicemail service in one of two ways: From your business phone, dial *98 and follow the prompts From any other phone, dial the toll-free number 310-9898 and follow the pr…

  • Setting up your voicemail

    When you attempt to access your voicemail for the first time, enter your temporary password.…

  • Zero-out number

    If it is included in your service, this feature allows you to specify a number that callers will be forwarded to if they press zero upon reaching your voicemail.…

  • Listening to messages

    You can tell that you have a new voicemail message if you: Hear a series of short dial tones when lifting your phone's handset See your phone's 'message waiting' light come on (if your phone suppor…

  • Setting up combined voicemail

    Once you've set up your voicemail for your primary phone number, all greetings, recorded names, schedules and notifications will automatically apply to both your primary and secondary numbers. Note:…

  • Passwords

    To change your voicemail password:…

  • Universal key commands

    The following key commands can be used in any menu of your voicemail service: Press # to confirm an entry or skip to the next option Press * once to go back to the previous menu Press * twic…

  • About the greetings menu

    From your voicemail's main menu, press 3 to enter the Greetings menu. From this menu, you can use the following commands to set, record and manage the greetings others will hear when they call yo…

  • Main greeting

    From your voicemail's main menu, press 3 to enter the Greetings menu.…

  • Message notifications

    You can have notifications sent to designated pagers, phone numbers and email addresses to let you know when you have a new voice message. You can even establish notification schedules where certain t…