Bell Business Solutions
About this Guide
This guide introduces you to the many actions you’ll be able to perform as a user of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.
Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your administrator.
Bell Total Connect: Guide for users
- How to download and install the desktop app
Log in to the Bell Total Connect web portal at bell.ca/totalconnectportal .…
- How to set up voicemail to email functionality
After logging in, click Call management .…
- How to activate your voicemail
Before activating your voicemail you will need to record a personal voicemail greeting. View the topic How to record your voicemail greeting for more information.…
- Setting your location for emergency calls
When logging in to the desktop app for the first time, you will be prompted to enter your current address. Doing so provides vital information to 9-1-1 operators when an emergency call is initiated fr…
- How to record your voicemail greeting
Before activating your voicemail you will need to record a personal voicemail greeting.…
- Enabling Microsoft Outlook integration
When starting up the Bell Total Connect desktop app, users will be prompted to allow integration with Microsoft Outlook contact lists and calendars. Outlook integration will enable the desktop app to…
- How to activate Call Forward All Calls
This feature allows you to have all incoming calls automatically forwarded to a specified phone number.…
- How to reset your voicemail password
After logging in, click Call management .…
- How to log in to the Web portal
Go to bell.ca/totalconnectportal .…
- How to reset your Web portal password
After logging in, click My profile .…