Browse the popular topics below

  • Viewing your call history

    The phone maintains a list of missed, received and placed calls.…

  • How to receive a second call

    When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…

  • How to perform a consultative transfer

    You can perform a consultative transfer to direct a call to another person; allowing you to announce the call to the transfer recipient before the transfer takes place. Consultative transfers are the…

  • How to see a contact’s presence status

    Press the Home button to return to the home screen.…

  • Receiving a call

    An incoming call appears in the call view of the display window. If you donʼt answer the call within 10 seconds, the lines view appears. With the Polycom VVX 500/501/600, you can handle incoming calls in several ways.…

  • How to set up a conference call

    You can set up a conference call by using either the Conference or Join buttons.…

  • Configuring phone settings

    You can configure the Polycom VVX 500/501/600 phone display to meet your requirements for contrast and other settings. From the home view, scroll to and select Settings .…

  • How to delete a contact from your contact directory

    Press the Home button to return to the home screen.…

  • How to make a call from a list

    With the Polycom VVX 500/501/600, you can quickly and easily make a call using your directory, call history or personal contacts.…

  • How to assign a contact entry as a favourite

    Favourites are the contacts in your contact directory that you call most often. Favourites appear in the lines view and have a button assigned to them. To make a contact a favourite, you need to assig…