Bell Business Solutions
About this Guide
This interactive guide introduces you to the Polycom VVX 500/501 and VVX 600 IP desk phones, providing useful navigation tips and instructions on using the many features of these 12 and 16-line phone sets with touchscreen colour displays and USB call recording.
Bell Aliant Unified Communications: Polycom VVX 500/501/600
- Viewing your call history
The phone maintains a list of missed, received and placed calls.…
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- How to view your contact directory
Press the Home button to return to the home screen.…
- Receiving a call
An incoming call appears in the call view of the display window. If you donʼt answer the call within 10 seconds, the lines view appears. With the Polycom VVX 500/501/600, you can handle incoming calls in several ways.…
- How to delete a contact from your contact directory
Press the Home button to return to the home screen.…
- How to see a contact’s presence status
Press the Home button to return to the home screen.…
- Navigating the Polycom VVX 500/501/600
Handset: Close the active line for the call.…
- How to assign a contact entry as a favourite
Favourites are the contacts in your contact directory that you call most often. Favourites appear in the lines view and have a button assigned to them. To make a contact a favourite, you need to assig…
- How to perform a blind transfer
You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…
- How to set up a conference call
You can set up a conference call by using either the Conference or Join buttons.…