Bell Business Solutions
About this Guide
This interactive guide introduces you to the Polycom VVX 500/501 and VVX 600 IP desk phones, providing useful navigation tips and instructions on using the many features of these 12 and 16-line phone sets with touchscreen colour displays and USB call recording.
Bell Aliant Unified Communications: Polycom VVX 500/501/600
- Viewing your call history
The phone maintains a list of missed, received and placed calls.…
- How to use Call Grabber
You can seamlessly move a call that is in progress from your Unified Communications mobile or PC phone to your IP desktop phone.…
- Configuring phone settings
You can configure the Polycom VVX 500/501/600 phone display to meet your requirements for contrast and other settings. From the home view, scroll to and select Settings .…
- Phone line icons
The following icons indicate the phone line status……
- Updating your presence
With the Polycom VVX 500/501/600, you can easily update your status.…
- Receiving a call
An incoming call appears in the call view of the display window. If you donʼt answer the call within 10 seconds, the lines view appears. With the Polycom VVX 500/501/600, you can handle incoming calls in several ways.…
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- Expansion module features
The Polycom expansion module will turn your Polycom VVX 500/501/600 IP phone into a high-performance attendant console.…
- How to assign a contact entry as a favourite
Favourites are the contacts in your contact directory that you call most often. Favourites appear in the lines view and have a button assigned to them. To make a contact a favourite, you need to assig…
- How to perform a blind transfer
You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…