Browse the popular topics below

  • Viewing your call history

    The phone maintains a list of missed, received and placed calls.…

  • How to use Call Grabber

    You can seamlessly move a call that is in progress from your Unified Communications mobile or PC phone to your IP desktop phone.…

  • Configuring phone settings

    You can configure the Polycom VVX 500/501/600 phone display to meet your requirements for contrast and other settings. From the home view, scroll to and select Settings .…

  • Phone line icons

    The following icons indicate the phone line status……

  • Updating your presence

    With the Polycom VVX 500/501/600, you can easily update your status.…

  • Receiving a call

    An incoming call appears in the call view of the display window. If you donʼt answer the call within 10 seconds, the lines view appears. With the Polycom VVX 500/501/600, you can handle incoming calls in several ways.…

  • How to receive a second call

    When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…

  • Expansion module features

    The Polycom expansion module will turn your Polycom VVX 500/501/600 IP phone into a high-performance attendant console.…

  • How to assign a contact entry as a favourite

    Favourites are the contacts in your contact directory that you call most often. Favourites appear in the lines view and have a button assigned to them. To make a contact a favourite, you need to assig…

  • How to perform a blind transfer

    You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…