Bell Business Solutions
About this Guide
This interactive guide introduces you to the Polycom VVX 500/501 and VVX 600 IP desk phones, providing useful navigation tips and instructions on using the many features of these 12 and 16-line phone sets with touchscreen colour displays and USB call recording.
Bell Aliant Unified Communications: Polycom VVX 500/501/600
- Viewing your call history
The phone maintains a list of missed, received and placed calls.…
- How to set up a conference call
You can set up a conference call by using either the Conference or Join buttons.…
- Receiving a call
An incoming call appears in the call view of the display window. If you donʼt answer the call within 10 seconds, the lines view appears. With the Polycom VVX 500/501/600, you can handle incoming calls in several ways.…
- How to access your voicemail
Press the Home button to return to the home screen.…
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- How to use Do Not Disturb
Enabling Do Not Disturb (DND) sends all incoming calls directly to voicemail. Your caller hears the phone ringing, but you do not. All calls you receive while DND is enabled are logged to your Recent…
- Navigating the Polycom VVX 500/501/600
Handset: Close the active line for the call.…
- How to perform a blind transfer
You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…
- How to use Call Grabber
You can seamlessly move a call that is in progress from your Unified Communications mobile or PC phone to your IP desktop phone.…
- Configuring phone settings
You can configure the Polycom VVX 500/501/600 phone display to meet your requirements for contrast and other settings. From the home view, scroll to and select Settings .…