Bell Business Solutions
About this Guide
Bell Aliant Unified Communications is a next-generation hosted IP telephony service that lets you communicate and collaborate anytime, anywhere by seamlessly connecting your phone, PC and mobile devices.
This interactive guide introduces you to the Polycom VVX 310 IP desk phone, providing useful navigation tips and instructions on using the many features of this 6-line phone set.
Bell Aliant Unified Communications: Polycom VVX 310
- Calling overview
Your Polycom VVX 310 has 6 lines. Each line can connect to 10 callers. Only one active line — the line that has an active call and audio associated with it — can be in progress. Other calls are either held or p…
- How to make a call using the dial pad
Select New Call .…
- How to make a call from a list
With the Polycom VVX 310, you can quickly and easily make a call using your directory, call history or personal contacts.…
- How to make a call while on a call
With the Polycom VVX 310, you can make another call by dialling your phone or by using your directory, call history or personal contacts.…
- Receiving a call
An incoming call appears in the call view of the display window. If you don't answer the call within 10 seconds, the line view appears. With the Polycom VVX 310, you can handle incoming calls in sever…
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- How to perform a blind transfer
You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…
- How to perform a consultative transfer
You can perform a consultative transfer to direct a call to another person; allowing you to announce the call to the transfer recipient before the transfer takes place. Consultative transfers are the…
- How to set up a conference call
You can set up a conference call by using either the Conference or Join buttons.…
- How to use Call Grabber
You can seamlessly move a call that is in progress from your Unified Communications mobile or PC phone to your IP desktop phone.…
- Viewing your call history
The phone maintains a list of missed, received and placed calls.…
- How to access your voicemail
Scroll to and select Messages .…
- How to use Do Not Disturb
Enabling Do Not Disturb (DND) sends all incoming calls directly to voicemail. Your caller hears the phone ringing, but you do not. All calls you receive while DND is enabled are logged to your Recent…