Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. After selecting a group, perform a search for the user you want to verify.
    Note: Click the + or – buttons to add or remove criteria fields to help further refine your search, or leave the search field blank before clicking Search to see the full list of users.
  • 2. Click on the user.
  • 3. If the user is assigned to a Call Pick-up group, the feature will appear on the user’s Call Management / Standard call settings page.
  • 4. Click Call Pick-up to display the user’s Call Pick-up group and all of its members.
    Note: If the user has been given access to the Directed Call Pick-up without Barge-in feature or the Directed Call Pick-up with Barge-in feature, these options will also appear on the user’s Call Management page.