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How to update the phone configuration file
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- To ensure your users have access to the most recent features on their Polycom phones, you need to periodically apply the configuration via the Device manager.
- 1. After logging in as the Enterprise Administrator, click Device Management under Call management.
- 2. Click Set up.
- 3. Click Edit under the Assignment column for the template you want to re-apply the configuration.
- 4. Select Re-apply configuration and click Save.Note: To apply the configuration immediately, select Force device to fetch configuration and click Save. Each phone with the template will automatically restart. If not, the configuration will be applied overnight.