Bell Business Solutions

About this Guide
This guide will show you how to install and use the app on your iPhone.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide iPhone
- How to configure Call forwarding: When busy
The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.…
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to reset your password
Open the app by touching on the icon on your phone.…
- How to configure Call forwarding: When no answer
The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…
- How to make a video call
There are a variety of ways to make a video call using the Bell Total Connect mobile app.…
- How to transfer a call (Attended)
There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…
- How to switch from an audio to a video call
While on an audio call, touch the video camera icon on your screen to switch to a video call.…
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to answer an incoming call
When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…
- About Contacts
The Contacts tab gives you quick access to all of your Bell Total Connect contacts. Touch on a person’s name to view their contact card. From there you can start a chat, make an audio or video call,…