Bell Business Solutions
About this Guide
This guide will show you how to install and use the app on your iPhone.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide iPhone
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to configure Call forwarding: When out of service
The Call forwarding: When out of service feature allows you to have incoming calls automatically forwarded to a specified phone number when your desk phone is unreachable or out of service. Note: V…
- How to transfer a call (Attended)
There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…
- How to start a chat
Note: It is only possible to start a chat with a contact when you are both online.…
- Navigating the app: Side menu
The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…
- How to start a group chat
There are multiple ways to start a group chat.…
- How to reset your password
Open the app by touching on the icon on your phone.…
- Navigating the app: Main menu
There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons at the bottom of the screen that give you quick access to the fol…
- How to configure Do Not Disturb
The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…
- How to log in to the app
Open the app by touching the icon on your phone.…