Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to configure Call forwarding: When busy

    The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to install the app

    Connect to the App Store on your mobile device.…

  • How to switch between VoIP and mobile calling mode

    The dial pad menu allows you to switch between calling modes. The currently selected calling mode is indicated above the dial pad. For more information on calling modes, go to How to configure your D…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • System requirements

    You must meet the following requirements to use the Bell Total Connect mobile app: Subscribe to an eligible Bell Total Connect package (Go package) Have access to wireless Internet or a mobile dat…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons at the bottom of the screen that give you quick access to the fol…

  • Navigating the app: Side menu

    The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…