Bell Business Solutions
About this Guide
This guide will show you how to install and use the app on your iPhone.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide iPhone
- How to configure Call forwarding: When busy
The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.…
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to configure Call forwarding: When no answer
The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…
- How to reset your password
Open the app by touching on the icon on your phone.…
- How to make a video call
There are a variety of ways to make a video call using the Bell Total Connect mobile app.…
- How to transfer a call (Attended)
There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…
- How to answer an incoming call
When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to switch between VoIP and mobile calling mode
The dial pad menu allows you to switch between calling modes. The currently selected calling mode is indicated above the dial pad. For more information on calling modes, go to How to configure your D…
- How to switch from an audio to a video call
While on an audio call, touch the video camera icon on your screen to switch to a video call.…