Browse the popular topics below

  • How to configure Call forwarding: When busy

    The Call forwarding: When busy feature allows you to have any calls that come in while your line is busy automatically forwarded to a specified phone number.…

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to configure Call forwarding: When no answer

    The Call forwarding: When no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • How to make a video call

    There are a variety of ways to make a video call using the Bell Total Connect mobile app.…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…

  • How to switch from an audio to a video call

    While on an audio call, touch the video camera icon on your screen to switch to a video call.…

  • How to view your missed calls

    Notifications for missed calls are displayed in a badge on the History tab.…

  • How to answer an incoming call

    When receiving a call, two options will appear on your screen; Answer and Decline . Tap the Answer button to pick up the call, or press the Decline button to send it to your voicemail (if appli…

  • About Contacts

    The Contacts tab gives you quick access to all of your Bell Total Connect contacts. Touch on a person’s name to view their contact card. From there you can start a chat, make an audio or video call,…