Browse the popular topics below

  • How to make a conference call

    The Bell Total Connect app supports conference calls.…

  • How to start a chat

    Note: It is only possible to start a chat with a contact when you are both online.…

  • Navigating the app: Main menu

    There are two ways to navigate the Bell Total Connect mobile app. The first is using the main menu , which consists of the five icons at the bottom of the screen that give you quick access to the fol…

  • Navigating the app: Side menu

    The second way to navigate is using the side menu , which slides out when you tap your personal status icon in the top-left corner of the screen. This menu lets you view and access the following opti…

  • How to reset your password

    Open the app by touching on the icon on your phone.…

  • How to transfer a call (Attended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Attended transfer, follow the steps detailed below.…

  • How to start a group chat

    There are multiple ways to start a group chat.…

  • How to configure Call forwarding: When out of service

    The Call forwarding: When out of service feature allows you to have incoming calls automatically forwarded to a specified phone number when your desk phone is unreachable or out of service. Note: V…

  • How to transfer a call (Unattended)

    There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Unattended transfer, follow the steps detailed below.…

  • How to configure Do Not Disturb

    The Do Not Disturb feature allows you to have all incoming call automatically sent to your voicemail. If Ring Reminder is enabled, a short ring burst is played on your office phone whenever a call…