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Bell Total Connect Guide for administrators

About this Guide

Bell Total Connect is a next-generation hosted IP telephony and unified communications service that delivers crystal-clear voice quality and a full range of messaging, collaboration, and conferencing tools. Powered by Canada’s largest MPLS network, you can count on Bell Total Connect to always be available and accessible on multiple devices, including desk phones, desktop computers, and smartphones.

This guide introduces you to the many actions you’ll be able to perform as an administrator of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.

Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your Bell representative.

Bell Total Connect: Guide for administrators

The “Selective Call Forwarding” folder contains the following topics:

  • About Selective Call Forwarding

    With Selective Call Forwarding, you can forward incoming calls to an alternate phone number depending on who is calling, time of day, day of week, or other criteria you define. For example, you can us…

  • How to add a Selective Call Forwarding entry

    Click Selective call forwarding .…

  • How to modify a Selective Call Forwarding entry

    To change the name of the entry, re-enter the information provided in the Description text box.…

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