Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. After selecting a group, click Call management.
  • 2. Click My Plan.
  • 3. Click Calling Plan - Outgoing.
  • 4. Click on the Being forwarded/transferred tab.
  • 5. For each department listed, uncheck the box under the Outside group column to prevent that department from forwarding or transferring internal calls outside the group.
  • 6. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.