Click each step to see the action. You can also click the image or use the arrow keys to continue to the next step

  • 1. After selecting a group, click Call management.
  • 2. Click My Plan.
  • 3. Click Transfer numbers.
  • 4. To add a transfer number –
    a. For each department listed, enter up to three transfer numbers in the designated fields.
    • Note: If one transfer number is busy, the call will be diverted to the next number identified.
  • 5. To modify or delete a transfer number –
    a. Edit the transfer numbers as required.
    b. Alternatively, you can delete transfer numbers by clearing the appropriate field using the Delete or Backspace keys.
  • 6. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.