Bell Business Solutions

About this Guide
This interactive guide introduces you to the Polycom VVX 410 IP desk phone, providing useful navigation tips and instructions on using the many features of this 12-line phone set with colour display.
Bell Aliant Unified Communications: Polycom VVX 410
- Understanding call views
The Polycom VVX 410 phone has two main views: Home and Lines. To change views, press the Home button.…
- How to access your voicemail
Scroll to and select Messages .…
- How to delete a contact from your contact directory
From the home view, use the Navigation buttons and select Directories .…
- Configuring phone settings
You can configure the Polycom VVX 410 phone display to meet your requirements for contrast and other settings. From the home view, scroll to and select Settings .…
- How to perform a consultative transfer
You can perform a consultative transfer to direct a call to another person; allowing you to announce the call to the transfer recipient before the transfer takes place. Consultative transfers are the…
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- Receiving a call
An incoming call appears in the call view of the display window. If you don't answer the call within 10 seconds, the line view appears. With the Polycom VVX 410, you can handle incoming calls in several ways.…
- How to add a contact to your contact directory
The maximum number of contacts that can be added to your personal address book is dependent on your list of assigned or subscribed services. To add a contact to your personal address book:…
- How to assign a contact entry as a favourite
Favorites are the contacts in your contact directory that you call most often. Favourites appear in the line view, and have a button assigned to them. To make a contact a favorite, you need to assign…
- How to make a call while on a call
With the Polycom VVX 410, you can make another call by dialling your phone or by using your directory, call history or personal contacts.…