Bell Business Solutions
About this Guide
This interactive guide introduces you to the Polycom VVX 410 IP desk phone, providing useful navigation tips and instructions on using the many features of this 12-line phone set with colour display.
Bell Aliant Unified Communications: Polycom VVX 410
- How to receive a second call
When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…
- How to access your voicemail
Scroll to and select Messages .…
- How to make a call while on a call
With the Polycom VVX 410, you can make another call by dialling your phone or by using your directory, call history or personal contacts.…
- How to delete a contact from your contact directory
From the home view, use the Navigation buttons and select Directories .…
- Viewing your call history
The phone maintains a list of missed, received and placed calls.…
- Understanding call views
The Polycom VVX 410 phone has two main views: Home and Lines. To change views, press the Home button.…
- How to use Do Not Disturb
Enabling Do Not Disturb (DND) sends all incoming calls directly to voicemail. Your caller hears the phone ringing, but you do not. All calls you receive while DND is enabled are logged to your Recent…
- Presence overview
Use Presence to : See the online status of other users on the network. Let others know your status. You can update your status to one of the following: Online Busy Be right back Away On the…
- How to assign a contact entry as a favourite
Favorites are the contacts in your contact directory that you call most often. Favourites appear in the line view, and have a button assigned to them. To make a contact a favorite, you need to assign…
- How to perform a consultative transfer
You can perform a consultative transfer to direct a call to another person; allowing you to announce the call to the transfer recipient before the transfer takes place. Consultative transfers are the…