The “Using your voicemail” folder contains the following topics:
  • Universal key commands

    The following key commands can be used in any menu of your voicemail service: Press # to confirm an entry or skip to the next option Press * once to go back to the previous menu Press * twic…

  • Listening to messages

    You can tell that you have a new voicemail message if you: Hear a series of short dial tones when lifting your phone's handset See your phone's 'message waiting' light come on (if your phone suppor…

  • Message playback controls

    The following controls are available during message playback:…

  • Recovering deleted messages

    You can recover a previously deleted message as long as it has been deleted within the past 24 hours. To undelete a message, press 1 from your voicemail's main menu, then press 9 .…

  • Recording messages

    To record a message that can then be sent to another mailbox, phone number or group list, press 2 from your voicemail's main menu to enter the Record menu. From here, you can use the following co…

  • Sending messages

    After recording your message in the Record menu, press # to access the Address menu. From here, you can use the following commands to navigate the menu and determine how your message will be se…

  • Legacy rebound

    From your voicemail's main menu, press 8 (alternatively, you can press * and then 3 ).…