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Bell Total Connect Guide for administrators

About this Guide

Bell Total Connect is a next-generation hosted IP telephony and unified communications service that delivers crystal-clear voice quality and a full range of messaging, collaboration, and conferencing tools. Powered by Canada’s largest MPLS network, you can count on Bell Total Connect to always be available and accessible on multiple devices, including desk phones, desktop computers, and smartphones.

This guide introduces you to the many actions you’ll be able to perform as an administrator of your organization’s Bell Total Connect service, whether through the Web Portal, Desktop app, your desk phone, or your smartphone.

Note: Not all features listed are available to all users. For more information about your organization’s Bell Total Connect services, please contact your Bell representative.

Bell Total Connect: Guide for administrators

The “Profile” folder contains the following topics:

  • About the Profile section

    There are three profile levels: the enterprise level, the Group level, and individual User profiles. Depending on the access level, the My profile section allows you to view profile information, ma…

  • Modify email domains for receiving voicemail attachments

    After logging in, click My profile .…

  • How to view your company profile information

    This page allows you to view your organization’s name and contact information, as well as manage your email domain settings for the voicemail-to-email feature…

  • How to modify your group profile information

    The Update group profile page allows you to view and modify your group’s name and contact information, define the Calling Line ID group name, select the Calling Line ID group number, and view the lo…

  • How to change your Company Administrator password

    After logging in, click My profile .…

  • How to change your Group Administrator password

    After selecting a group, click My profile .…

  • How to view the phone numbers assigned to your organization

    The Numbers page at the Company Administrator access level lists the phone numbers assigned to groups within your organization.…

  • How to view your Enterprise directory

    The Enterprise Directory page contains all the phone numbers within your organization and the user assigned to them.…

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