The “Calling” folder contains the following topics:
  • Calling overview

    Your Polycom VVX 410 has 12 lines. Each line can connect to 10 callers. Only one active line — the line that has an active call and audio associated with it — can be in progress. Other calls are either held or…

  • How to make a call using the dial pad

    Select New Call .…

  • How to make a call from a list

    With the Polycom VVX 410, you can quickly and easily make a call using your directory, call history or personal contacts.…

  • How to make a call while on a call

    With the Polycom VVX 410, you can make another call by dialling your phone or by using your directory, call history or personal contacts.…

  • Receiving a call

    An incoming call appears in the call view of the display window. If you don't answer the call within 10 seconds, the line view appears. With the Polycom VVX 410, you can handle incoming calls in several ways.…

  • How to receive a second call

    When you are on a call and you receive another call, a call waiting tone beeps. You can answer the second call and speak to the person, then disconnect and return to the first call.…

  • How to perform a blind transfer

    You can perform a blind transfer to direct a call to another person without announcing the call to the call transfer recipient.…

  • How to perform a consultative transfer

    You can perform a consultative transfer to direct a call to another person; allowing you to announce the call to the transfer recipient before the transfer takes place. Consultative transfers are the…

  • How to set up a conference call

    You can set up a conference call by using either the Conference or Join buttons.…

  • How to use Call Grabber

    You can seamlessly move a call that is in progress from your Unified Communications mobile or PC phone to your IP desktop phone.…

  • Viewing your call history

    The phone maintains a list of missed, received and placed calls.…

  • How to access your voicemail

    Scroll to and select Messages .…

  • How to use Do Not Disturb

    Enabling Do Not Disturb (DND) sends all incoming calls directly to voicemail. Your caller hears the phone ringing, but you do not. All calls you receive while DND is enabled are logged to your Recent…