Caller ID lookup
If the Caller ID lookup feature is enabled, the app will search your contact list, local address book and company directory to match the caller ID of your incoming calls.
Note: It is recommended that you turn off the ability to search the local address book to improve the app’s performance.
1. Touch your Personal status icon in the top-left corner of the screen.
2. Touch Preferences.
3. To enable this feature, slide the toggle beside Caller ID lookup to the right. It will turn green.
To disable the feature, slide the toggle to the left. It will turn white.
4. Touch Done to save your changes.