How to change a Call Manager queue’s extension
Note: The phone number associated with the Call Manager queue has been pre-populated by Bell and cannot be modified.
1. After selecting a group, click Call Management.
2. Click Business Lines.
3. Click Call Manager queue.
4. Click on the queue you would like to modify.
5. Click Call Manager queue number.
6. Enter a new extension.
7. To save your changes, click Save and you will be returned to the previous page. To exit without saving, click Cancel.