Receiving a call
When you receive a call, a conversation window appears with options to answer, answer with video, respond with an instant message or decline the call.
1. Answer: Click the Answer button to answer the call.
2. Video call: Click the Video Call button (if enabled) to start a video call.
3. Instant message: Click the IM button to respond to the caller with an instant message.
4. Decline: Click the Decline button to reject the call. The caller hears a fast busy tone that indicates the call is declined, if you have voicemail, the declined call rings and is directed to voicemail.