Browse the popular topics below

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • How to configure Remote Office

    The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. When you enable this feature: Your office voicemai…

  • About your status and avatar

    The My status screen is where you can change your avatar, status message and availability status for your contacts to see.…

  • How to use Pull Call

    The Pull Call feature allows you to seamlessly transfer a call from your desk phone or desktop app to your mobile device.…

  • How to change your availability status

    Tap your Personal status icon in the top-left corner of the screen.…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to reset your password

    Open the app by clicking on the icon on your phone.…

  • How to configure My Room

    The My Room feature is an always-available, permanent group chat room that any of your colleagues can join, allowing you to quickly set up and host a conference call at any time. This add-on featur…