Browse the popular topics below

  • How to place a new call while in an ongoing call

    While on a call, tap the New call button.…

  • How to configure Simultaneous Ring

    The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…

  • How to view your missed calls

    Notifications for missed calls are displayed in a badge on the History tab.…

  • How to configure Call forward no answer

    The Call forward no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…

  • How to configure your Dialing service settings

    The Dialing service screen lets you define how your calls are placed and received. To access the Dialing service screen, tap your Personal status icon in the top-left corner of the screen, tap Ca…

  • How to check your voicemail

    Notifications for new voicemail messages are displayed in a badge on the Call tab. There is a gap of approximately 6 seconds from when the call is placed and the mobile app is notified, in order to…

  • How to configure Out of service call forward

    The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…

  • How to install the app

    Connect to the Google Play Store on your mobile device.…

  • How to log in to the app

    Open the app by clicking on the icon on your phone.…

  • Emergency service

    Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…