Bell Business Solutions
About this Guide
This guide will show you how to install and use the app on your Android mobile device.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide Android
- How to configure Simultaneous Ring
The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…
- How to check your voicemail
Notifications for new voicemail messages are displayed in a badge on the Call tab. There is a gap of approximately 6 seconds from when the call is placed and the mobile app is notified, in order to…
- How to configure Call forward no answer
The Call forward no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to make a conference call
The Bell Total Connect app supports conference calls.…
- How to subscribe or unsubscribe from a contact
Subscribing to a contact establishes the presence relationship between the two of you, enabling you both to see each other’s presence information (e. g., Available, Busy, In a meeting, etc.). By defau…
- How to add a contact from the directory
Tap the Contacts tab.…
- How to configure Remote Office
The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. When you enable this feature: Your office voicemai…
- How to switch from an audio to a video call
While on an audio call, press the video camera icon on your screen to switch to a video call.…
- How to configure Out of service call forward
The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…