Bell Business Solutions
About this Guide
This guide will show you how to install and use the app on your Android mobile device.
Note: To use this application, you must be subscribed to the Bell Total Connect Go package. If you are not a subscriber, please contact your Bell representative for more information.
Bell Total Connect: Mobile App User Guide Android
- How to view your missed calls
Notifications for missed calls are displayed in a badge on the History tab.…
- How to configure Simultaneous Ring
The Simultaneous Ring feature allows you to program up to 10 different numbers to ring at the same time when a caller dials your office phone. This means you can: Provide a single number where cli…
- How to configure Remote Office
The Remote Office feature allows you to make and receive calls from any location while appearing as though you are working from your office desk. When you enable this feature: Your office voicemai…
- How to add a local contact
A local contact refers to a contact originally stored in your mobile deviceʼs address book.…
- How to configure Call forward no answer
The Call forward no answer feature allows you to have calls that are unanswered after a specified number of rings automatically forwarded to a specified phone number.…
- How to update your troubleshooting settings
If the Troubleshooting feature is enabled, diagnostic information is automatically collected and sent to the person of your choice (e. g., IT, technical support, yourself). This data may then be use…
- How to change your avatar
Your avatar is the picture that represents you in your colleagues’ Contacts list and in chat screens. To change or remove your avatar, follow the steps detailed below.…
- How to configure Out of service call forward
The Out of service call forward feature allows you to have incoming calls automatically forwarded to a specified phone number when your device is unreachable or out of service. Note: Visit the Hel…
- How to transfer a call (Unattended)
There are two ways to transfer a call to another party, by way of an Attended transfer or an Unattended transfer. To perform an Unattended transfer, follow the steps detailed below.…
- Emergency service
Basic 9-1-1 calls are first answered by a third-party operator. You must be ready to provide your location information to the operator who will then route the emergency call to the appropriate emergen…